Returns & Exchanges

Enjoy the flexibility of our 7-day free returns policy if the item is faulty! Simply pack the item, with its original packaging, and send to our office at Ubi.

Should you have any enquiries, please feel free to get in touch with our friendly Customer Experience Team at sales@souq.sg, or call us at +65 9828 0447 Mondays to Fridays, 10.30am - 6.30pm.